Designed for Inclusive Customer Service
Queulan helps organizations provide an inclusive check-in and customer-service experience with high-contrast mode, enlarged text, audio instructions, screen-reader support, visual alerts, and one-tap staff assistance.
Built for every customer
Accessibility options are available across kiosk, mobile, and web check-in so every customer can complete check-in independently and comfortably.
High-Contrast Mode
Enhanced contrast for better readability.
Enlarged Text
Larger text sizes for customers with low vision.
Audio Instructions
Spoken guidance for kiosk interactions.
Screen-Reader Mode
Compatible with assistive screen readers.
Visual Alerts
Flashing visual call notifications on public displays.
Multilingual Interfaces
Multiple language options at kiosk and mobile check-in.
Touch-Friendly Controls
Large, well-spaced touch targets for kiosk use.
Assistance-Request Button
One-tap request for staff assistance at kiosks.
Keyboard Navigation
Full keyboard navigability across web interfaces.
Priority-Service Configuration
Configurable priority queues for accessibility needs.
Queulan helps organizations provide a more inclusive check-in and customer-service experience. Accessibility settings should be evaluated based on the organization's applicable requirements, physical environment, and kiosk hardware.
Accessibility options at the kiosk
Customers can enable the options they need at the start of the check-in flow, and the selection persists for the entire kiosk session.
High Contrast
A high-contrast color theme improves readability for customers with low vision or color-vision differences at the kiosk.
Large Text
Enlarged text sizes make on-screen instructions, service options, and queue numbers easier to read throughout the check-in flow.
Audio Instructions
Spoken guidance narrates kiosk interactions step by step, supporting customers who prefer audio over visual prompts.
Screen-Reader Mode
A screen-reader-compatible mode works with assistive technology so customers can navigate check-in using their own tools.
Visual Alerts
Flashing visual call notifications on public displays ensure customers who are deaf or hard of hearing never miss their turn.
Request Assistance
A one-tap assistance button alerts nearby staff that a customer needs help completing check-in at the kiosk.
Ready to transform your customer journey?
Schedule a personalized demonstration and see how Queulan works for your organization.